Ahmedabad, 1 July 2013

Gujarat State Road Transport Corporation(GSRTC) has started Swarnim express waiting lounge(high-end service) and online woman helpline service. A new waiting lounge at Gita mandir ST station in Ahedabad shall have facilities like Wi-Fi, AC, LCD TV screen etc. Shri B.H.Ghodasara, Chairman of GSRTC will inaugurate the facilities at 4.00 pm at Gita mandir ST station on 2nd July. GSRTC has also launched a mobile number 9925466996 for details on Volvo buses exclusively through Whatsapp.

There are 40,324 women employees in GSRTC. Of them 481 are officers. Recently 194 women conductors are also employed. Daily 5 lakh women travel in GSRTC buses. GSRTC has started ‘Online passenger complain center’ service on its website www.gsrtc.in. Women helpline has been made part of the page. Status update service for registered complaint is available.

The GSRTC has also started mobile complaint system for women. It works like this:

1.) For Complaint Registration,

Message Format For Complaint Registration. PLEASE WRITE AS UNDER IN
NEW TAXT MESSAGE

Example – . Com , And Send It To 9998805656.
–>Server Application Will Give You Sms Reply With Complaint Id,

2.) To Know Status Of Complaint,

Message Format FOR Complaint STATUS PLEASE WRITE AS UNDER IN NEW
TAXT MESSAGE

Status And Send It To 9998805656

Example – . Status 1234 And Send It To 9998805656

–>Server Application Will Give You Sms Reply Your Complaint Close Or Open,

And You Can Also See Reply Of Compliant In Detail In Website.
www.gsrtc.in